Terms of Service
Welcome to EliteHaven, where we offer an exquisite selection of luxury apartments tailored to meet your highest expectations. By accessing or using our services, you agree to comply with these Terms of Service. Please read them carefully to understand your rights and obligations.
EliteHaven is committed to providing a seamless experience for our clients. Our services include, but are not limited to, luxury apartment selections, tailored property tours, and personalized consultations. By utilizing our services, you acknowledge that you have read and understood these terms.
All content and materials provided by EliteHaven, including listings, photographs, and descriptions of properties, are the intellectual property of EliteHaven or third parties. Unauthorized use or reproduction of any content is strictly prohibited and may result in legal action.
We strive to maintain accurate and up-to-date information regarding our luxury apartments. However, we do not guarantee the completeness or accuracy of such information. We recommend that potential tenants or buyers verify all details before making any decisions.
Your privacy is important to us. EliteHaven collects personal information as needed to provide our services, such as your name, email address, and phone number. This information is stored securely and used solely for communication purposes related to our services.
By using our website, you consent to receive communications from us regarding our services, promotions, and updates. You may opt out of receiving such communications at any time by contacting us at custom@elitehavenplus.com.
EliteHaven reserves the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review these terms periodically for updates and changes.
In the event of a dispute arising from these Terms of Service or your use of our services, both parties agree to resolve the matter through amicable negotiations. If a resolution cannot be reached, the dispute will be governed by the laws of Singapore.
For any inquiries or concerns regarding our Terms of Service, please do not hesitate to contact us. You can reach us at +65 6709 3888 or via email at custom@elitehavenplus.com. Your satisfaction is our priority, and we are here to assist you.
Thank you for choosing EliteHaven for your luxury apartment needs. We look forward to providing you with an unparalleled living experience that reflects sophistication and elegance.
Terms of Return
At EliteHaven, we recognize that choosing the right luxury apartment is a significant decision. Our commitment to providing an exceptional living experience extends beyond the initial selection process. We believe that transparency and clarity in our return policy are essential for our clients to feel confident in their choices.
Our terms of return are designed with your satisfaction in mind. If for any reason you are not fully satisfied with your luxury apartment selection, we encourage you to reach out to us within 14 days of your initial booking. This timeframe allows us to understand your needs better and find a suitable solution that meets your expectations.
To initiate a return, please contact our customer service team at custom@elitehavenplus.com or call us at +65 6709 3888. Our dedicated representatives are available to assist you and guide you through the return process.
Returns are applicable for reservations made through our official website only. We strive to ensure that every aspect of your experience reflects the luxury and comfort you expect from EliteHaven. Therefore, we ask that you provide details of your concerns, which will help us enhance our offerings and service quality.
Once we receive your request, we will evaluate the circumstances surrounding your return. If the return is approved, we will provide you with the necessary instructions. Please note that any returns are subject to a review process to ensure that all conditions are met.
EliteHaven prioritizes the integrity of our luxury apartments and the satisfaction of our clients. Therefore, we reserve the right to deny return requests that do not comply with our policy guidelines. We appreciate your understanding and cooperation in this process.
In cases where a return is approved, any payments made will be processed back to your original method of payment within 14 business days. Please keep in mind that it may take additional time for your bank or credit card provider to reflect this transaction.
We also encourage clients to thoroughly review their selections before finalizing their bookings. This proactive approach can help minimize the need for returns and ensure that you find the perfect luxury apartment that meets your lifestyle needs.
For any further inquiries regarding our terms of return or any aspect of your luxury apartment selection, do not hesitate to reach out. At EliteHaven, we are dedicated to providing exceptional service and ensuring that your experience with us is nothing short of extraordinary.
Thank you for choosing EliteHaven. We look forward to serving you and helping you discover your ideal luxury living space in Singapore.